Impackt Behaviour will Do no harm. The Dog’s welfare is of primary concern.
Impackt have developed techniques to help with many behavioural issues, Impackt Behaviour will always use the least aversive and most appropriate method to help the dog. All methods and techniques will be discussed and approved by the owner and will not harm the dog.
Impackt shall at all times conduct work considering the health and safety of impackt personnel, the client and the welfare of their dog. Iimpackt shall also consider my health and safety responsibilities to the general public and maintain a valid public liability and/or professional indemnity insurance policy. Safety is of paramount importance.
Additionally when dealing with an aggressive dog the Impact Behaviour protocol and process will be adhered to.
Impackt will conduct business honestly, professionally, compassionately and ethically and perform these services within the guidelines of this code. Impackt will however, give a clear and accurate summary of the situation without judgement, even if the truth is unpalatable to the owner. The dog’s welfare is the guiding principle.
Impackt will continue to develop skills and knowledge by keeping informed of advances in the field of canine behaviour, and sensibly evaluating developing theories and training methods.
Impackt will recognise my any professional limits and abilities, and if necessary, refer clients to another practitioner if appropriate.
Impackt will respect the privacy policy and the data protection act and will not disclose any information pertaining to clients or their dog without the client’s written permission.
Impackt shall respect the views and independence of other dog trainers and and behaviour practitioners unless by clear actions they are causing unnecessary harm to dogs or people.
Impackt will not act unprofessionally in person or online and Impackt will not publish or print anything that compromises or adversely affects their reputation in any way.
Impackt shall maintain professional relationships with clients and not exploit them for any improper personal, professional or financial gain, nor seek inappropriately to impose impackt’s own values on clients.
This code of conduct could evolve as necessary to reflect new research and newly gained knowledge as a result of my continual development.
Impackt Behaviour
April 2026
